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Empower Every Moment

Auluna Jewellery

Auluna is your creative fashion-jewellery brand to elevate special occasions and inspire you every day. When you feel like being yourself, our Discovery Collection guides you to enhanced self-awareness.

When you’re ready to embrace your essence, our Embrace Collection unveils your soul’s beauty.

For those transformational milestone moments, the Beyond Collection lets you meet your spiritual self and showcases your shining essence.

Opening my Auluna necklace was pure joy. The design is so intricate, and it just elevates every outfit I wear. From start to finish, the shopping experience was smooth and enjoyable. Auluna’s pieces make you feel truly special and cherished. If you’re after something unique and high-quality, Auluna is the way to go.

Sarah Johnson
Marketing Manager
Auluna is my go-to for meaningful gifts. The bracelet I got for my wife isn’t just jewelry; it’s a reminder of our special moments. The elegance and quality are top-notch, and the personal touch in their service is fantastic. Auluna’s creations connect hearts and make every occasion unforgettable.

Michael Brown
My new earrings from Auluna are the perfect mix of beauty and comfort. They add a touch of class to my everyday look and are so comfortable to wear. The whole shopping process was easy, and the team was incredibly supportive. Auluna’s dedication to quality and thoughtful designs bring peace and joy to my life. I’ll definitely be back for more.

Emily Davis
Yoga Instructor

frequently asked questions

How do I place an order on your website?

Follow these steps to place an order: select the items you
want, add them to your cart, proceed to checkout, fill
in your shipping and payment information, and submit
your order.

What payment methods do you accept?

We accept credit card (VISA, Mastercard, JCB, American Express), Diners Club, Discover and PayPal.

How can I track my order?

After your order is shipped, we will send tracking information via email. Click the link in the email to check your order status. Alternatively, you can click "Find Your Order" in the main menu on the homepage to view your order details.

What delivery options do you offer?

We offer standard and expedited shipping options. The specific options and fees will be displayed at checkout.

How long is the delivery time for international orders?

Currently, we only ship to New Zealand for international orders, with a typical delivery time of 8-12 business days.

Can I cancel or modify my order?

Once an order is submitted, it cannot be modified. If you need to cancel your order, please contact our customer service team as soon as possible.

How do I use a discount code?

Enter the discount code on the checkout page and click the "Apply" button to enjoy the discount.

How do I return or exchange an item?

Contact our customer service team to submit a return or exchange request and follow the provided instructions.

Do I need to pay for return shipping?

If you return an item due to a defect or our error, we will cover the return shipping cost. If you return an item for personal reasons, you will need to pay for the return shipping.

How long does it take to process a return or exchange?

Once we receive your return, we will process it within 10 business days.

Can I choose to exchange an item or receive an equivalent AULUNA gift card if I qualify for a refund?

If you qualify for a refund but prefer an exchange or an equivalent AULUNA gift card, we are happy to offer these options.

How can I contact your customer service?

You can contact our customer service via email ( or online chat.

What are your customer service hours?

Our customer service team is available Monday to Friday, from 9 AM to 6 PM.

Do you have a membership program?

Yes, by registering as a member, you can enjoy exclusive discounts and reward points.

How can I accumulate and use points?

You can accumulate points through purchases and daily activities. Points can be used to deduct part of the amount on future purchases.